Great week at holiday village resort the airport let it down 40 quid for a few
Pizza slices and chips could not be bothered arguing after I told
Him it was a disgrace , then a tip to pee , guy turned tap
On and whistling for money one tip
For him maybe he could have give it a shake an
Stick it back in for me what a joke of
A place , it spoilt my memories

had no problem at the sharm airport everything went good, no delays either way, shops were bit over priced but all airports are, only bad thing we were given something 2 sign on plane but they didnt say what is was or that it had to be done, so took time leavin to start my holiday. i went feb12

I have been using sharm international airport for the past 15 years, and yed, the new airport exceeds the old, however it is an absolute rip off in terms of price, and the toilets are awful, however overall you get the impression that they know what they are doing...wrong...delayed luggage was the problem, having filled in the appropriare reports, the member of staff who could not understand the words PINK WITH FLOWERS ALL OVER, described the lost suitcase as red on the international lost report...the Easyjet duty manager then compounded the problem, by refusing to change the description foe five days...why...we have no idea...just because he could, at one stage he refused to take a contents list to try to identify the lost luggage..i am fully aware that egypt is a third world country, but to run an international airport then some language skills, less rude staff, female staff who dont look at you as though you are scum, and effective communication skills would be a start...so disapointed...holiday distroyed

Hello, please help, my friend has lost his luggage, last Friday he took a flight from Sharm el Sheikh to Amsterdam around 22.00 hrs. Now the airline is already trying to reach the airport through email and by phone for two days and they tell my friend that they cannot reach the airport. Please help?

Can anyone tell me if my passpost expires on the 19th July will I get in to Sharm El-Sheikh flying on the 12th April for one week. Much appreciated.
Sharon

Yesterday flew back to belgium from sharm airport.
These people need to get some manners!!!
Travelling with baby from 22months, waited for 1:30h to pass passport control, once passed, this asshole didnt stamp our passports so we had to go back and wait again. When i comfronted him with this he told me he had stmped the passports!!! And started shouthing things to me, my wife and baby! Really, these people are complete idiots and hate everything that is not islamitic!

Had I seen the adverse comments about the airport before I had booked my holiday I would probably not have gone to SSL. However, unless the airport authorities have taken the staff to task very recently, I did not see any ofthe problems mentioned in a lot of the recent posts. The security staff were efficient and friendly and the choice and costs for food were on a par with most international airports. The toiltes were remarkably clean and once inside the terminal i didn't experience anyone asking for money as tips. However, outsie can be a bit of a problem with chancers gtrying to escort you the 20 yards to the tour bus. Just be firm and don't engage with them. Or you could go with the flow and it will cost you a bit of loose change. Overall I would rather travel through SSL than Heathrow! same for a

I'm travelling to sharm el-sheikh for a ten day family holiday on the 7th June and have just realised my children's passports expire on the 26th november wI'll my children still be able to travel with these passports or do I need to renew them as they are 11days short of the advised 6 months from the day you travel.

went throught the normal luggage system, then went through one metal detector with coats and bags, fine, second check they took my lighter from me, it was metal with led lights, they said no lighters, really, so why did my wife get through, a few other people had the same issue with fancy lighters, i know its just a lighter, but mine was a wedding anniversary gift, and was engraved, security take what they want for themselves, be careful

When departing from the airport you put your hand and hold baggage through a scanner then check your hold baggage in, go to passport area then another scanner for your hand baggage. Can someone tell me why they tried to take my hair straighteners off me ? i am a frequent flyer and no the rules (it also says on direct gov that you can take them) they refused to let me on with them but i was adamant i was not leaving without them (£45 they cost)2 people were trying to take them off me or i could go find me suitcase and put them in there !!! what a farse!! i still refused to hand them over and because i made a scene they let me through as if to say dont let everybody know what we are trying to do. i was so angry i just thought id let other people know just in case they try it with them.

This is not Sharm El sheikh airport official site,
CS.controllers@eac-airports.com
This is the customer services email

We are due to travel tomorrow (05/06) to Sharm as a family of four and have just discovered that our sons passport expires on the 3rd May 2012!

I have spoken to Waheed in your Customers Service department who has verbally confirmed that he has checked with immigration at Sharm airport and they have confirmed that we are OK to travel.

However, I see from here that you have advised another traveller with less than two months on their passport CANNOT enter the country.

Can you please confirm what we can do?

Just back from Holiday in Sharm and have to say the airport was a joke. A guy sitting by the toilets looking for money to use the toilets and shouting at us as we passed. Grumpy staff and very annoying security staff following us around the duty free. My friends 200 cigarettes were stolen from her bag aswell and she we can only imagine that it happened in Sharm el Sheikh airport. It was like an airport form "father Ted".

i came back through this airport on the 29/1/12 i had £15.00 in change in my pocket went through the meatel dector it went of i had to empty my pockets the man on the screen asked me to put the money in his hands he then said he was keeping it i dont no why i said you can not have it he gave me £12.00 back and said we ok go to gate 5 for your flight i just let him keep it as i do not no what he was going to do it is so strange a thing like this happend i no £3.00 is not much but if they do this 10 times a day nice money for them

It is very depressing to see the same comments coming up on this site which indicates that those who should care do not want to get up from their desk and see what is not happening at this airport. The airport is very pleasant in comparison with the old facilities say ten years ago but the malaise amongst some staff seems to be ingrained. The toilet facilities are obviously not up to the job and are constantly blocked. The design should be changed to accept the inevitable fact that most tourists put paper down the pan - fact of life. Then we move on to the subject of staffing where on Tuesday 31 Jan the lady attendant was in the normal position - that sat on a chair outside and ignoring (according to my wife) the appalling conditions inside the smell of urine was appalling. Apparently the button flush was very hard. The situation in the gents was as follows. There was a sign strategically positioned by the entrance indicating that the floor was slippery – which it certainly was. The reason for this was a young male who sploshed water all over the floor with a mop with a head that was almost black. The sink area top was awash with water. Moving on to the gents urinals one was blocked and the smell terrible. The floor in this area was filthy and had no mopping; I did not even attempt to use the other facilities. On the way out the young lad was pulling out paper towel from the dispenser in an effort to gain some sort of financial reward. I had a great holiday with good service and the loos in hotels or restaurants were in general fine and some cases excellent. The end of my holiday was tainted by two visits to the fetid gents where I judged it more hygienic NOT to wash my hands and used my own wet wipe. Come on the Egyptian tourist agency – this is not acceptable at an international airport. Let us leave with a fresh as opposed to fetid memory of Egypt!

Keney M.

Although the travel agent told me that I can get a visa on-arrival with a Colombia passport, I would like you to validate this information please. I am traveling from Moscow with my wife who is Russian.

Wishing you the very best,

Keney.

Do you think it's acceptable to run an airport where a man follows both men & women in to the toilet & demands money for turning the tap on even though there is a huge sign saying tip? He did it for four hrs on Thursday when we were delayed & when we flew on Friday there was someone else there doing it. All he was bothered about was getting as much money as possible from people visiting Egypt whole doing as little as possible even if it meant intimidating men & women.
It's disgraceful.

Flew out of Sharm el Sheikh Airport last night (15 January) and prior to departure the airport was once again absolute and complete chaos. Even worse than when I flew back on 19 October 2011 when one of the airport staff; young man, probably aged between 18 and 22 with a thick black moustache, muttered obscenities whilst holding on to my passport, making it difficult for me to walk away.

This time, at the booths where you hand in your departure cards and get your departure stamp on your passport, at about 5.30pm, both my brother and I were stopped at the passport booth; the man at the booth held on to our passports and called over another member of staff. Unfortunately, I recognised the member of staff walking over immediately; it was the disgraceful young man that had held on to my passport on the previous trip. Our passports were handed over to him and we were told to follow him. We asked if there was a problem and we were told there was “no problem”. We had to follow him to three different booths where he spoke to each of the men within them in Arabic and then, he took us behind one of the booths out of sight and asked us for “dollars” for the return of our passports. When we refused and took our passports from him he became abusive and followed us around to the scanner.

This young man’s behaviour is disgusting and I’m sure that the majority of Egyptians, who are so hospitable and welcoming, would be utterly ashamed of this disgraceful young man. It is still not clear if there was a genuine query with our British passports, from which this young man saw an opportunity to take advantage, or whether there is a scam, involving several members of staff to get money from tourists. We would not tolerate the behaviour, but sadly, those who are more vulnerable or travelling alone may give in, in fear of not getting their passports back.

The systems in this airport are appalling in themselves, but the attitudes of staff – treating people like animals and using their authority to be obnoxious and intimidating is absolutely appalling. This really needs to be addressed by the airport’s management who also need to understand that the airport experience at Sharm el Sheikh alone is putting many people off from travelling there; or perhaps really they just don’t care.

Unfortunately, the young man who harassed me on two occasions did not have a name badge so we were unable to get a name but he is very distinctive looking; around 5.5” tall, dark features, thick black hair and a moustache. I have had the misfortune of experiencing his bad behaviour on two consecutive trips so I am positive he is also doing this to other tourists he feels he is able to intimidate. He should be removed from the airport.

I left the airport on 2 January 2012. Whilst in departures my family and I had a burger from the place that says it sells English pub food. We have now all been ill for a week and think this might have been the problem as it is the only thing in common we all ate. Anyone else experience something similar?

We are traveling back from Sharm on the 19th February and my passport runs out on the 17th August will this be ok

I have recently returned through Sharm airport, unfortunately.
Who ever is responsible for passnger safety and crowd control should be removed at the earliest oppurtunity!
Traveling is not an enjoyable experience at the best of times but it can be made a lot easier than a trip through this airport.
As the main form of income into this region, it would make sense to look after the hand(s) that are feeding you. After being ripped off through having to pay 'cash' for excess baggage ,which incidentally was under flying out i had to endure a dangerous and uncomfatable crush to show my passport etc.
Although some of the people were a vile embaressment this does not mean that an investment in barriers and some education in crowd control would completly change the experience for the safer and better for all concerned.
Be ashamed of your opperation, very ashamed and do not expect my custom untill you get your act together.
Please for the safety of all do something to earn our custom!!!

My boyfriend and I used Sharm airport on Sunday 1st January 2012 and it was the most horrendous airport experience of my life.

After a long and lengthy delay in checking in for our Monarch flight to Gatwick (we were dropped at the airport in plenty of time) we then had to queue for well over an hour to get through passport control with approximately 1,000 other people.

The crowding was making me very claustrophobic and nervous; tempers were getting heated as adults were shouting at each other. Some vulgar people pushed in under the barriers and were even using words like the ‘c’ word in front of small children.

The whole experience was an absolute disgrace and the airport officials were stood on the steps viewing the chaos with absolutely no crowd control or risk assessment in place.

Had people of started to fight with each other for pushing in the queue it would have been much worse but it was bad enough believe you me. We did thankfully make our flight but it was touch and go.

The terminal clearly cannot cope with the amount of travelling passengers and I would urge the airport officials to take immediate action as this is a disaster waiting to happen. It was a very scary experience.

Sharm was a very pleasant holiday but based on the airport experience I would never return. It just goes to show how well our airports are run here in the UK.

I too travelled to this airport on the 18 Dec.11. and was caught up in the stampead trying to get through passport control, this airport is a disgrace, no security about they must have run for cover,there were children, and elderly passangers struggling to get through, and it was a miricle no one was seriously injured the managment need to hang there heads in shame. once through passport control (which took about 1hr 30mins, we found luggage slung all over the floor to keep the belts moving, some people could not find their cases and were distraugt. On the return flight 29/12/11 it was a nightmare. we arrived 3 hours before the flight and only had time for a very quick cup of tea before boarding. This was our 3rd visit to sharm. But never again. there will be no response from managment because sadly they are not interested, and that runs to all the staff at the airport.

Yesterday evening, flight from Bergamo-Italy arrieved at 9.10 pm. At the arrival it supposed to have the exchange office open to purchase the Visa. The office was closed and the police officers refused to put the stamp of South Sinai on the passport. The tourists had been blocked inside the airport for 1 hour waiting for the visa.

We arrived on 18th December and were unfortunate enough to be involved in a crush to get through passport control - the authorities did not care about the lack of queuing and people just pushing in an almighty scrum - I had my young son on my shoulder and my 9 year old daughter behind me in a large scrum of people all pushing to get through passport control - this is how people get crushed at concerts - not safe and a wonder no-one was hurt - this has put me off going back to Sharm ever again !!
I would like the airport authority to provide a response to my concerns and ensure that there is adequate queueing and enforcement of the queueing in future - until then we will not be going back and I will also be writing to Thomson and Thomas Cook about this problem.

I have lost my bag and in order to claim from my insurance I need to receive this in writing. I am not sure who to email as I wont to resolve this as soon as possible, please can you let me know who the best person to email is.

The running and management of this airport is very bad. Yesterday checking our luggage in for a flight took ages (the baggage belt kept stopping). This was the least of our problems. We were queuing for over an hour to get through passport control - 2 staff and queues that weren't being managed. Once through passport control (no apologies for wait)our call to board was announced. We wanted to buy goods in the duty free but there was no time. Think of how much money was lost to the airport - do they care? I don't think they do. Never want to go back to Sharm airport - ever

dear doc
you will be able to enter the country!wishing you nice stay and good holiday in sharm el
sheikh!
PLS FOR ANY FURTHER INFORMATION OR REQUEST PLS MAIL US ON:-
cs.controllers@eac-airports.com
or contact me on +20127548216 (diaa kamal)

I have traveled to Egypt in August. It was fun. I want to come back next week (December 21st). My passport expires in April 2012. It is too late to renew my passport now. Can I still enter Egypt freely?

Please advice me, thanks.

correcting the mai:-
cs.controllers@eac-airports.com
DIAA KAMAL

PLS FOR FURTHER INFORMATION OR ANY REQUEST MAIL US ON:-
cs.controllers-airports.com
or contact me on +20127548216
DIAA KAMAL (CUSTOMER SERVICE CONTROLLER)

for josee evans and vonni clifton
yes you can visit sharm el sheikh with italian pasport and you can get visa upon arrival no problem at all!you can use euro to buy diffrent staff inside the airport.thanks and best regards
DIAA KAMAL (CUSTOMER SERVICE CONTROLLER)

Does anyone know if i can visit sharm el sheikh for a holiday with an italian passport i am a british citizen thanks

Hi can you use euros to buy water and coffee at sharm el sheikh airport.

pls for any questions contacu us on this mail:-
cs.controllers@eac-airports.com
its airport customer service.
DIAA KAMAL

I am flying to Sharm El Sheikh airport on Monday 12th December 2011 for 7 days and have realised I only have 5 months validity on my passport. Will this be a problem?

Dear Sir/Madam,

I want to book the VIP Lounge in Terminal 1 for our return journey to London from Sharm El Sheikh. Could you please tell me how I can pre book this Lounge or do we just pay at the Lounge on our departure day? Any information would be greatly appreciated. Thank you and best regards.
Mike.

dear miss sara
we want to inform you that you will be able to enter the country .we wish you happy stay and nice holiday in sharm el sheikh.
best regards.
diaa kamal (customer service controller)

I am traveling to Sharm El Sheikh for 10 days and I will only have 5 months validity left on my passport at that time. Can I still enter?

food- Horifically over priced...Chocolate bars £1.50.... Pringles £5.... I know that you expect to pay a little more in an airport but that is rediculous!

rudeness of staff- On arrival there was no queuing system so this just made the hall into a sea of confused people that were all pushing to the other side...There were no queuing systems and when we asked why the next plane load of people behind us in the queue were now in front we were told to 'Smile'...Not helpful after a 5 hour flight. Surely the airport knew that theye were going to have more than one plan landing at the same time?...so should have been prepared! On depature pretty much the same the same thing constant confusion with queues...

Lounge smoke- Horrible to sit waiting for the plane in a smoke filled room... The smoking area was pretty useless!!!

Boards not updated correctly- Our Flight was never updated properly...listed as departed even though we were still in the queue.

no one roaming to ask- There seems to be no official person you can ask for help...when you do find people they all say different things...

pushing in at any gate- Our line was constantly held up due to people not even on our flight being checked-in... We actually thought we may miss the flight due to this!

Cofusion- to add more confusion to the mix there were random staff shouting destinations for no apparent reson which confused everyone...

To sum up... The airport experience is making us doubt if we would ever return to Sharm as it is a complete shambles! Worst airport in the world!

FIRST OF ALL WE AIRPORT STAFF OF SHARM EL SHEIKH AIRPORT WISH YOU SPEED RECOVER AND WE WANT TO THANK YOU FOR YOUR NICE WORDS ALL THE BEST FOR YOU AND WE WISH TO SEE YOU SOON IN SHARM EL SHEIKH
DIAA KAMAL (CUSTOMER SERVICE CONTROLLER -OPERATION DEPARTMENT)

Salam, dear Islam!
I wish to thank all staff of the airport with all my heart! I leaved Sharm-el-Sheih in 05 november 2011, board U6 3018Y, departure time 21:55. Before one hour leaving the hotel I injured my leg and cannot to go. Your personnel helped me and my sister to move through the airport: to check medical inspection, to check-in to flight, and lift up on the board. I am very grateful to them for theirs help. I will never forget this. I hadn't time to thank man who support me for the most part of time in airport and I wish to correct this. I thank him and all staff of airport who helped me.

I left my leather document wallet at the check in desk and only realised after passing thro security. I ask an airport worker if he would see if he could find it for me, not ever expecting it to be seen again, but 10mins later he came back, with the wallet. I have read loads of negative comments on this page, but I could only have priase for this particular member of staff!!

I have been goin to sharm for quite a few years now and i have never had any of the problems that a lot of people r saying about i travel there about 3 times ayear with and without my children if anything they r always helpful even at termainal 2 is the same as temanial 1 also i think alot of people go there and r rude to the staff so don't expect them to b nice to u if ain't nice to them it works both ways i am due to fly out there in just over a weeks time and i am looking forward to arriving

AIRPORT CUSTOMER SERVICE MAIL:-
CS.CONTROLLERS@EAC-AIRPORTS.COM
TEL NUMBERS:-
0020693623304
0020693623305
dont hesitate to contact us for any further information or requests.

Hello,
My daughter and her husband arrived today from Ekaterinburg.They left on board the e-book of black color,and a pocket game psp of red color.
I hope my dear friends you can find it in your ground cleaning service.
the flight nb.R2 9415 was landed today 2.11.2011 at 03:15 .
Their seats were row 32 seats B,D. In the seat pocket in front of one of these they missed there staff.
Thank you

Hi. this is a question directed at the Operations staff of Sharm el-shiek. i am a citizen of Niferian who have been residing and working in the UK. Can I go to Sharm el Shiekh without an Eqyptian visa? or can i be issued a holiday visa just of the resort at the airport on arrival as i do not intend to go into any other part of Eqypt. thank you

Good morning,
I report the loss of a personal effect on the flight of the day15/10/2011 flight number BV630, departed from Milan Malpensa(Italy).
The reservations for me and my family were
row 43
seat E
seat F
seat G
seat H

in the seat pocket in front of one of these I left an mp3 player,Apple brand, model I-Pod Classic, dark gray, in a black and red case with magnetic closure. The player was without headphones.

Can you please check if the finding has been reported?

Thank you,

Marco Casprini

Be aware that they will try to tell you when you arrive that you need to buy an Egypt visa if you are diving! This is not the case if you are staying at Dahab, as we were, and diving there!

Dear friends,
My little son lost yesterday evening a child bag (blue and white) with his favorite Sony PSP games. Flight number NWS1922, left at 22-00 on 14 October 2011. It was lost somewhere between passport control and gate number 6. The son is very unhappy about it. If any chance to get it back?
Appreciate your assistance

P.S. thank you for the summer holidays in your sunny country.

Please For More Information Please Contact SHARM AIRPORT ON :
002 69 3623304
002 69 3623305
OR You Can Send E-Mail On
CS.CONTROLLERS@EAC-AIRPORTS.COM

CCO.SSH@EAC-AIRPORTS.COM

Dear Pete ( ENGLAND )
SALAM ,
I'm Very Sorry To hear about your Case , Could You Please Send To Your Airline ( ex . thomson , thomascook or Monarch....etc ) and it will send E-mail to the its agent at sharm el sheikh


Thank You,
Islam Ezz
Operation Officer
SHARM EL SHEIKH AIRPORT

FOR ANASTASIA ( BELARUS )
Dear Anastasia , I'm Sorry To Inform You that Immigration Department At SHARM AIRPORT Will not Allow the entrence of any passenger have less than 02 months vlidity of his passport , and in your case you allow to come and return back before 12sep not after that, so please try to renew your passport, or change your ticket untill u renew it.
For More Information Please Send Your Request To sharm customer service on CS.SERVICE@eac-airports.com
cco.ssh@eac-airports.com
or you can call
002 69 3623304
002 69 3623305

Thanks
Islam Ezz
Operation Officer
SHARM EL SHEIKH AIRPORT

Salam,

Do you have a contact for lost property?

I lost my camera at the airport and wanted to know if by some miracle it was handed in.

Thank you

I want to ask you about passport validity.
i live in Belarus. I want to go to Egypt in 16 September. My passport validity will finish in 12 Novemder. Do you let me in your country?
As there're not so many days to make a new passport. I will be in Sharm El Sheikh only till 26 September.
It will be great present for me from your hospitality!!!
Please, give me te answer.

deear passenger,
we apologize for any inconvient situation , we appreciate your opinion to improve our services, and we can confirm that your comments is under investigation to avoid it in the future

dear passengers,
we a apologize for any inconvenient situation,we appreciate your opinion to improve our services.
thanks,
passengers services
please contact us on the following numbers,
22690295
or mail us at :
affaf.ghabour@eac-airports.com

Why is it that arrivals are not properly recorded?

Cuidado, muito cuidado. Há bagagens a desaparecer neste aeroporto devido à não cedência de dinheiro a pedido de funcionários que fazem o Check-in. TENHAM MUITO CUIDADO SE VÃO VIAJAR PARA O EGITO.

Had a need to use airport gents urgently. Gents contained 6 cubicals (traps), 3 where screened off with large crosses using tape similar to what police use at murder scenes. 2 cubicals where in use, leaving 1 free. Entered free cubical, toilet was cracked, both rim and seat dripping in urine. No toilet paper. No handle to flush loo. Finally no soap to wash hands. To my surprise the toilet cleaner man asked for a tip.

For Any Information
Please Call Airport Customer Servicce On
cs.ssh@eac-airports.com
0020693623304
0020693623305

For Mrs W & Mr John
You can enter sharm with your passport with left 6 or 5 months validity , the rules is maximam just one month before the end of the passport validity so you can enter as u like
for more information please contact SAHRM EL SHEIKH AIRPORT ON
cs.service@eac-airports.com
or you can call
0020693623304
0020693623305

NEVER take a taxi without agreeing a price before getting in. I fell for this like a sucker - the "pimp" took me to the car and my family got in. He then charged me 300 Egyptian Pounds for a 5 minute ride which I paid him with him stood outside the taxi, he did not travel with us. He also had the audacity to tell me to tip the driver!

I learned my lesson - it cost just 60 pounds when I went back to the airport a week later.

Never accept a ride from a pimp - agree the price with the driver and pay only the driver.

this place sounds like a dump!!

Never seen or smelt such awful loos... The open hole in the ground in Asia and Africa were cleaner . The lazy/rude cleaning women just stand there looking at you ... are they paid?
Also the taxis -BIG RIP OFF- 5 min ride was 300 pounds £36!
All want tips or just dump you off in the road!!!

Great Reefs and fish- awful rip off culture

HI - Will I be allowed to travel to from England to Sharm with 5 months left on my passport?

Passport for egypt- will they accept entry if passport less than 6 months validity?

Terminal 1 - Burger King - they have signs everywhere "Have it your way" but when i ordered a meal I noticed the price quoted + sales tax did not equal the amount requested. The reason - we only have large meals ! For an extra LE3 - no thanks. The toilets there were clean though :)

How can I get in touch with Sharms airport staff??? I have called so many times but no answer or a fax is on... Isnt there a mailadress??

Hi Wee wonder how it is to come to Sharms airport with a dog in hold.Is there anything we need to know before we come.Our flight with Jetairfly has alreday accepeted the dog.Do we need an agent at Ophira? Is there a company in Sharm that works with petshipping? How can we get the dog throught customs and such as quickly as possible?

I need a Airport Emaill adress becuase i lost my camera and some cash money, please please let me know by email me

We also lost an underwater camera at sharm el sheikh airport. It had been safely packed away in our hand luggage bag but had mysteriously disappeared by the time we arrived back in the uk. This has absolutely devastated us as it was our first holiday away without our children because it was my 40th birthday. The camera can be replaced but all the wonderful photos we took cannot. We have nothing to show our children for our week away. Please please if anybody comes accross a grey nikon camera case please if you must keep the camera but please return the 2 memory cards inside the case which are worthless to anyone else but absolutely priceless to us.

Are the toilets better and cleaner in the VIP LOUNGE AT TERMINAL NO1?

Hi I Would like to thank ISLAM EZZ (OPERATION) for letting me know about the VIP lounge

there are 2 departure lounges at sharm i have left from both never been asked for money but a pint of lager is 4.50 english pounds also the toilets are filfty smelly and the girl cleaners look at you like your scum when they should be doing the job they get paid to do

Visitors to the airport should be advised that you cannot pay with creditcards at the liquorstore (though signs on the store say otherwise). It was al least this way on the 22nd of July.

I traveled back from sharm on the 14th april 2011 only to find on my return home that my brand new underwater video camera which i placed in my suitcase on arrival at the airport had been stolen from my case. Whoever took it opened the case took the camera and all accessories leaving the instuction manual and the charger which was not in the box, the box was closed and left in my case. From entering the airport to checking in the case no one could have tampered with it. It's not so much the theft of the camera as that can be replaced but the card storing all the underwater footage that i took while snokling. To say that my family and i are deeply upset at the loss of this footage would be an under statement, so if any body at the airport in authority reads this please ask the member of staff who stole my camera to at least return the memory card, if they're that hard up then they can keep the camera just return my card please. The camera is a white kodak play sport,PLEASE PLEASE PLEASE RETURN MY CARD.

I LOVE that the only useful thing on the Sharm Airport website is this message board full of damning comments, particularly about the toilets! :)

FRom getting off the plane at SSH airport guests are being ripped off. Firstly, the banks charge 15US$ for a visa or 15 UK pounds when it should be 10 UK pounds! Then there is the taxi story. One driver asked for 200LE to Sharks bay which when metered, is just 20 LE! Then there are the men trying to get hold of your bags for tips. Its very off putting to guests when we are ripped off from the minute we enter Egypt! Also, I should like to give a mention to the disgusting toilets in the airport terminal. No paper, no flushes and no hand towels or soap. Hygiene here is very poor!

Having just returned from sharm el sheikh i must post this comment about the state of your ladies toilets. There was no toilet paper, none of the toilets flushed properly there was excrement all round the pans and the stench was disgusting. After a great holiday this really finished it off on the downside. Come on sharm get your act together and sort it out!!!!

We wanted to take newly bought water - pipe to aircraft as hand luggage, it was not allowed, then we checked it in and we never saw it any more. It was the only luggage missing from this flight. My feeling is, that because it was packed in original water-pipe bag the workers - porters just have stolen it, please advice if it not so and there is some possibilities to see it again ?

My husband and I had a very enjoyable stay in Sharm-elSheikh 18/3/11 - 25/3/11.Unfortunately our return journey to the Uk was spoilt by the state of the public toilets at the airport.I and many other passengers found that they were very dirty and many were broken so they could not flush. There was also a lack of hand drying facillities.I did speak to several staff who were on duty but they appeared to be helpless to improve the situation. The airport is a modern building with some interesting shops and good refreshments it is a pity that it is let down by basic hygiene facilities.I hope that the senior staff can improve these facillities urgently then when I visit lovely Sharm-el- Sheikh again there is a great improvement in the toilet situation.

My son etexted me at 1845 to say flight TOM476 arrived and yet still shows scheduled on your arrivals. Why please?

hi yes they take dollars egy pound british pound in resteraunts and duty free shop, skyy vodka in duty free shop about £8 for a litre, very nice!

could you please tell me if you use Egyption Pound, US Dollar, Euro or english Pound in duty free shop anf restarrants in the departure lounge at the airport

I was shocked to find that there is a lack of a prayer room at Sharm el Sheik airport. When asking a member of staff about a place to pray my family and I were directed towards the smoking area. We assumed that there would be a small room at the back to pray in. However that was far from the case. Instead we were told that the only place to pray was in the smoking room on flattened cardboard boxes. We were shocked by this. How could Egypt with its historically rich religious background not be able to provide a prayer/mediation room for people of all faiths at one of its airports? To make matters worse, praying in a thick haze of smoke on a crude prayer mat in th form of cardboard boxes was extremely uncomfortable. I would hope that this problem is rectified in the near future.

Lastly, I would like to bring to your attention that there is a sign that is written incorrectly. A sign says 'Free Shops' when it should say Duty Free Shops. This is confusing and misleading. I would urge you to change it, in an effort to make Sharm and Egypt look more professional.

The website provides no information on the impact of the unrest in Cairo and elsewhere on SSH airport operations (e.g. whether the apparently scheduled flights to Cairo are feasible).

FOR WHO ASK ABOUT THE VIP LOUNGE AT SHARM ELSHEIKH AIRPORT
IT HAVE ONE VIP LOUNGE AT TERMINAL NO1 FOR 20$ PER EACH ONE
FOR MORE INFORMATION
CS.CONTROLLERS@EAC-AIRPORTS.COM
CCO.SSH@EAC-AIRPORTS.COM

002 069 3623304
002 069 3623305

Hi Could someone please let me know if there is a vip lounge & if so how much per person & where in the airport is it situated.
Thanks

we found good people they are formal, helped us in dep hall, good ser, without ask about nomey, i will not forget mr. ahmed, hany, and alot, miss egetto.

why is the flight from Sharm El Sheikh airport to Amsterdam, or478, date of arrival today(04-01-2011)not shown on your departures?
With kind regards,
M.Ketelaars

Where have you lost FINNAIR ? I couldn´t see any Finnair´s flights on your departure and arrival flight lists, only Air Finland , but it is not the same.

why is the flight from Amsterdam, or491, date of arrival today(28-12-2010)not shown on your arrivals?

airport website departure/arrival info not trustworthy. many flights are missing.

моя дочь оставила сумку в отеле sierra sharm el sheikh. очень переживает.Вннутри красной сумки кроссовки D$G. Серого цвета. И бельё, подводные очки с трубкой. Помогите пожалуйста. Натали тур не хочет помочь.

Lovely airport and excellent people.. i had perfect time in my trip to Sharm El Sheikh.

Lovely airport - shame about the toilets. They are absolutely filthy & disgusting. Went to use one & just had to walk out & wait till I got on the plane. They stunk to high heaven, had no paper in them & were generally filthy. There was a lady outside - a cleaner???, but no attempt was made to clean them. Avoid at all costs!!!!

Could you please advise me of any Executive/ VIP lounges available at the airport, and costs? Many thanks Mark

I was really upset and irritated by unexpected rudeness of the airport staff during my latest travelling with my family on 28 Sept from your airport (SU 362)departure time 16.45 to Moscow. While check in we have being informed that the flight was delayed: expected time of departure 17.30. We have been checking the aiport monitors every 10 min for some update. Finally angry airport representative approached us (we were having dinner at Burger King)and with unappropriate rudeness informed us that the flight is on time and there were some announcements (we did not hear any). He even tried to show off his power not to allow us to go via our gate #2. He allows us to pass via the gate only when I said that I want to speak to the manager of the airport. By the way the monitors show still the same picture about our flight - delayed with ETD 17.30 !!!

A few questions to the airport authority:
1) why the information about the flights did not updated on-life on monitors accross the airport?
2) please note that there is dead zones in the airport like Burger King hall on a first floor where announcements are not heard.
3) the aiport staff behaveness shall be on the strong control

Dear Sir, Madam,
I was travelling to Cairo from Sharm el Sheikh to fly further to Frankfurt, Germany on September, 18th. My flight MS312 was delaying.. I addressed to the officer Mr.Ashmed Sleep (I guess it was his name). He called to Cairo and we were supported by the personnel at Cairo to make sure we get our flight. MANY, MANY THANKS!!!! I was very much impressed by the cooperation ans williness to help. My flight to Cairo was by Egyptair.com. An excellent, clean plane and a good service. Many thanks Egypt!! I will look forward to visit you again!! Elena. Frankfurt.

hey everyone traveling to sharm el sheikh airport . the thing with this airport is there is no real organization they are however trying so hard to improve the services given once you land here. me and my husband have been going to sharm for 7 years now and have seen it improve over the years it was once like a wooden shack in the dessert. if you can just get over the chaos once you lane you will find a very nice resort with very nice people. also try and get a taxi back to the airport for your return journey as the departure hall is quite cramped as there are usually about 14 flights going out within 2 hours. hope you all find this helpful. jo in swansea

After a wonderful week spent at a 5 star hotel, I saw the very ugly part of Sharm El Sheikh: the employees of the airport. Very rude, the guy from the check in counter asked us money to give us the boarding passes and to send our luggage to the aircraft. We have gave him 1 USD and he was very angry for receiving only 1 USD. He did that with almost 200 persons that stood at that queue...How is this possible? I'm from Romania, the corruption is a common practice in my country but what happened here is too much!!! If you really care, you should do something about this!

Could you please let me know if you have an Executive lounge and any other information on passenger facilities. I cannot find this information on the website

why is the flight from Birmingham, KBR4488 not shown on your arrivals?

Could you please let me know if you have an Executive lounge and any other information on passenger facilities. I cannot find this information on the website.

whats the email to airport information point please?!

i have to contact you but is impossible to find the right phone number. Help me to find it, i lost a baggage and i cant stay more without it. Number of pratic 5320 domina travel in domina club, flight GJ7850 please help me